Privacy policy
Last updated: 16 October 2026
This policy explains what personal information SARJ collects when you visit our website, book with us or buy from our shop, how we use it, and the choices you have.
What we collect
- When you book or contact us: your name, email, phone number, and anything you choose to tell us about why you are coming. For a group or family booking, the names of the people coming.
- When you buy from the shop: your billing and delivery address and your order details. Card payments are handled by our payment provider, and we never see or keep your card details.
- When you browse the site: basic technical information, such as your browser and the pages you visit, to keep the site secure and working well.
How we use it
- To confirm your booking and send you the location and what to bring.
- To prepare and deliver your order.
- To answer your questions.
- To send you news about SARJ, only if you have asked to hear from us. You can stop these at any time.
- To meet our legal, tax and accounting duties.
Who sees it
Only the SARJ team and the companies that help us run the site and your booking: Shopify, which hosts our store; our payment provider; and our delivery partner for shop orders. We share information with authorities only when the law requires it. We never sell your personal information.
What stays private
What you share during a session stays between you and the SARJ facilitators. Before a session, you sign a consent form that covers safety and photography. We use photos or videos of you only with that consent.
How long we keep it
We keep booking and order records for as long as the law requires, and other information only for as long as we need it.
Your choices
You can ask to see, correct or delete the personal information we hold about you. Write to hello@sarj.life and we will reply within 30 days.
Cookies
The site uses cookies that keep your cart and language working, and cookies that help us understand how the site is used. You can control cookies in your browser settings.
Young people
Bookings for young people are made by a parent or guardian, who gives us the information we need.
Changes
If we change this policy, we will post the new version here with its date.
Contact
SARJ Training and Consulting
Ahmed Orabi Agricultural Cooperative Association, Orabi Agricultural City, Obour 4643501, Egypt
Email: hello@sarj.life
Phone and WhatsApp: +20 10 2650 0005
We reply Sunday to Thursday, 10:00 to 18:00 Cairo time.